FAQs

How do I cancel my order?

Changed your mind? No problem! If you made a order by mistake, simply contact me using contact form in the website. Please indicate your order ID and the postage will be canceled! Of course, I will refund you full amount of money you spent.

You can cancel your order 4 hours after purchase. 4 hours is the minimum time limit I need to pack your games and deliver the package to Post office.

Where is my order?

Once you have paid and I have delivered the package to Post office, I will let you know about package tracking number. All packages are sent via Lithuanian Post, all of them are registered and sent as preferential.

When you get tracking number please go to www.post.lt and look for “Shipment tracking” bar on the right side.

Can I make changes to my order?

Yes, you can, until the order is dispatched. You can change the order in 4 hours after you made it. Just fill the contact form in the website and write down what you want to change. Of course, indicate your Order ID.

The game is not working. What to do?

If you got the game and it’s not working, you can get full refund if you contact me in 2 days after you got it. Please understand me that I cannot give you warranty of a week or month, because I have no idea how you keep your games and how you wear them.

So, if the game is not working – don’t panic. Contact me as soon as you can and we will figure it out!

Will additional online content be available?

Unfortunately the answer is usually no. Some games have small DLC in the package, whose give you a weapon, character skin, missions and so on. Usually, these codes are already redeemed by the first owner of the game. If you got the game with the code inside, just try your luck and redeem it!

Why should I buy Pre-owned game?

Well, the main thing is that pre-owned games are much cheaper than new ones. The main difference of pre-owned game is that you don’t get some content, which was in the game package. Usually it is already redeemed by the first owner. Another thing, is that pre-owned games don’t have seal. So, if you want to pay 30 – 50% more for the plastic seal and smell the new game – you are good to go, buy the new one!

Pre-owned games in my shop are carefully tested to see if they work and install the game correctly. Usually, pre-owned game package consist of all the origin content (including maps, soundtrack cd and so on). I write down what’s inside the package everytime.